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Service 13 · Govern & Assure

Institutional Governance & Public Sector Reform

We help governments, public institutions and state-owned enterprises strengthen governance, clarify accountability, improve performance and turn reform strategies into arrangements that work in practice.

Book a consultationWhat we do

Challenges we address

Situations where organisations typically ask us for help.

  • Mandates overlap or are unclear

    Responsibilities between ministries, agencies and boards overlap, so decisions stall or are duplicated.

  • Governance exists only on paper

    Committees, policies and controls are in place, but they do not change how decisions are actually made.

  • State-owned enterprises lack oversight

    Ownership policy, performance oversight and financial accountability for SOEs are weak.

  • Reform strategies stall in implementation

    Reform plans are approved but not turned into structures, processes and lasting change.

What we do

  • Institutional Diagnostics

    Governance reviews, organisational and capacity assessments, mandate analysis and performance evaluation.

  • Governance & Accountability

    Board and executive governance, decision rights, committee structures, internal controls and accountability frameworks.

  • Institutional Restructuring

    Organisational restructuring, service delivery models, roles and responsibilities, and business-process redesign.

  • State-Owned Enterprise Reform

    SOE governance, ownership policy, performance oversight, financial accountability and reporting.

  • Regulatory & Legislative Reform

    Regulatory diagnostics, legislative review, implementation planning and strengthening of regulatory bodies.

  • Change Management & Capacity Building

    Leadership development, stakeholder engagement, reform communications, training and sustained adoption.

Our approach

  1. Assess

    Mandates, structures, processes, governance.

  2. Analyse

    Accountability gaps and constraints.

  3. Design

    Governance frameworks and operating models.

  4. Implement

    Reform and change management.

  5. Evaluate

    Effectiveness and sustained improvement.

Key deliverables

  • Institutional diagnostic
  • Governance framework
  • Accountability matrix
  • Institutional reform roadmap

Frameworks & models

  • OECD Public Governance Principles
  • OECD SOE Guidelines
  • COSO
  • Three Lines Model
  • ISO 31000
  • Results-Based Management

Why KAN

  • Team experience of institutional reform in complex government settings
  • Senior advisers used to working directly with government leadership
  • Focus on how governance works, not how it looks on paper

How we can help

  • Clarify mandates, accountability and decision-making
  • Lift governance effectiveness and public-sector performance
  • Turn reform policy into practical, lasting change
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Frequently asked questions

How is this different from Maturity & Operating Models?

Both cover operating models, governance structures and decision rights. Maturity & Operating Models leads for corporate and private-sector clients and technology functions; this service leads for ministries, agencies, regulators and state-owned enterprises.

Do you work with state-owned enterprises?

Yes. We cover SOE governance, ownership policy, performance oversight, financial accountability and reporting, drawing on the OECD SOE Guidelines.

What does an institutional diagnostic include?

Governance reviews, organisational and capacity assessments, mandate analysis and performance evaluation, resulting in an institutional diagnostic and a reform roadmap.

How do you make sure reforms last?

Through change management and capacity building (leadership development, stakeholder engagement, communications and training) and a final step that evaluates effectiveness and sustained improvement.

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