Book a consultation

Service 11 · Transform & Enable

Tax Administration & Domestic Revenue Mobilisation

We help governments and revenue authorities implement tax policy, modernise administration, improve voluntary compliance and broaden the tax base through institutional reform and digital transformation.

Book a consultationWhat we do

Challenges we address

Situations where organisations typically ask us for help.

  • A narrow tax base and low compliance

    Revenue falls short because the tax base is narrow and voluntary compliance is low.

  • Audit is not risk-based

    Audit cases are selected without taxpayer profiling, intelligence or compliance risk analysis.

  • VAT refunds are exposed to fraud

    Refund claims are paid without risk assessment, verification or import–export reconciliation.

  • Systems and legislation are out of step

    Digital platforms do not reflect current tax law, business processes or the controls they need.

What we do

  • Tax Administration Modernisation

    Institutional diagnostics, organisational design, taxpayer segmentation, operating models and modernisation programmes.

  • Tax Policy & Legislative Reform

    VAT, income tax and excise reform, thresholds, presumptive regimes and support for legislative implementation.

  • Compliance Risk Management

    Risk-based audit selection, taxpayer profiling, intelligence, anti-evasion strategies and case management.

  • Digital Tax Administration

    E-registration, e-filing, e-payment, e-invoicing, audit systems and integrated revenue administration platforms.

  • VAT & Refund Administration

    VAT administration, refund risk assessment and verification, fraud prevention and import–export reconciliation.

  • Revenue Performance & Forecasting

    Tax gap analysis, compliance indicators, revenue forecasting and performance dashboards.

Our approach

  1. Assess

    Performance and revenue risk.

  2. Prioritise

    By fiscal impact, feasibility and legal change.

  3. Design

    Policy, process, controls and architecture.

  4. Implement

    Institutional and technology change.

  5. Monitor

    Revenue, compliance and service outcomes.

Key deliverables

  • Revenue mobilisation strategy
  • Target operating model
  • Compliance risk framework
  • Digital tax roadmap

Frameworks & standards

  • TADAT
  • IMF RA-GAP
  • ATAF
  • OECD Forum on Tax Administration
  • ISO 31000
  • BPMN 2.0

Why KAN

  • Team members who have implemented VAT, income tax and administration reforms
  • Links legislation, processes and digital platforms
  • Team experience on IMF-supported fiscal reform programmes

How we can help

  • Broaden the tax base and raise revenue sustainably
  • Sharpen audit, compliance risk and taxpayer services
  • Modernise systems with controls built in
Talk to us about this service

Frequently asked questions

Which frameworks do you work with?

TADAT, the IMF Revenue Administration Gap Analysis Program (RA-GAP), ATAF, the OECD Forum on Tax Administration, ISO 31000 for risk and BPMN 2.0 for process design.

Do you cover tax policy as well as administration?

Yes. We support VAT, income tax and excise reform, thresholds and presumptive regimes, and the implementation of new legislation.

Can you help us introduce e-filing and e-invoicing?

Yes. Digital tax administration covers e-registration, e-filing, e-payment, e-invoicing, audit systems and integrated revenue administration platforms.

How do you measure the results of reform?

With tax gap analysis, compliance indicators, revenue forecasting and performance dashboards, and a final step that monitors revenue, compliance and service outcomes.

What experience does the team have?

Team members have implemented VAT, income tax and administration reforms, including on IMF-supported fiscal reform programmes. Engagements are led by our core team and, where an assignment needs it, draw on our international network of experienced practitioners and technical specialists, matched to the work and the market.

Other services in Government & Modernisation · Transform & Enable

Let's build trust, resilience and growth together.

Talk to us about the right combination of services for your organisation.

Book a consultationExplore services