First-time ISO 27001 certification for a technology services company
Took an IT services company from informal security practices to ISO 27001 certification, removing a barrier in enterprise client tenders.
Service 06 · Secure & Certify
Management Systems & ISO Certification
We help organisations build robust management systems, achieve internationally recognised certification and sustain continual improvement.
Challenges we address
Situations where organisations typically ask us for help.
A client or tender requires certification
You need certification such as ISO 27001 to compete, and a clear plan from gap assessment to certification audit.
There is no documented management system
Practices are informal, and policies, procedures and work instructions still need to be written and adopted.
Several standards to run at once
You want to integrate quality, security and continuity systems instead of running each one separately.
Keeping certification once you have it
Internal audits, management reviews and performance monitoring are needed to sustain certification over time.
What we do
Gap Assessment
Assess current state against the standard and identify gaps and improvement areas.
Design & Documentation
Develop policies, procedures and work instructions and build effective documentation.
Implementation Support
Support system rollout and process adoption; build awareness and capability.
Internal Audits & Reviews
Conduct internal audits, report findings and facilitate management review.
Certification Support
End-to-end support during certification audits and liaison with certification bodies.
Continual Improvement
Monitor performance and KPIs and drive continual improvement and maintenance.
Our approach
1. Assess
Business, context, risks, objectives.
2. Design
System aligned to the standard.
3. Implement
Processes, controls, documentation.
4. Assure
Audits, reviews, monitoring.
5. Improve
Sustain long-term compliance.
Key deliverables
- Gap assessment report
- Policies & procedures
- Internal audit reports
Standards we support
- ISO 9001
- ISO 14001
- ISO 45001
- ISO 27001
- ISO 27017
- ISO 27018
- ISO 22301
- ISO 42001
- ISO 17025
Why KAN
- Multi-standard expertise under one team
- End-to-end support through to the certification audit
- Practical, business-focused documentation that people use
How we can help
- Get certified faster with a clear gap-to-audit plan
- Integrate quality, security and continuity systems
- Sustain certification through audits and reviews
Related case studies
Frequently asked questions
Which ISO standards do you support?
Nine standards. ISO 9001, ISO 14001 and ISO 45001; ISO 27001, ISO 27017 and ISO 27018; and ISO 22301, ISO 42001 and ISO 17025.
Do you issue the certificate?
No. Certification is granted by an independent certification body. We support you end to end, from gap assessment to the certification audit, and liaise with the certification body during the audit.
Can you combine several standards into one system?
Yes. We help organisations integrate quality, security and continuity systems, with multi-standard expertise under one team.
What documentation will you produce?
Policies, procedures and work instructions that are practical and business-focused, so that people actually use them. We also deliver a gap assessment report and internal audit reports.
What happens after certification?
We help you sustain it through internal audits, management review, KPI monitoring and continual improvement, the final steps of our approach.
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