IT services

First-time ISO 27001 certification for a technology services company

Took an IT services company from informal security practices to ISO 27001 certification, removing a barrier in enterprise client tenders.

Challenge

Enterprise clients in the region were requiring ISO 27001 certification as a condition of contract. The company had informal security practices and no documented management system.

What we did

  • Ran a gap assessment against ISO 27001 and defined the certification scope.
  • Carried out a risk assessment and produced the Statement of Applicability.
  • Wrote practical policies, procedures and work instructions that staff could actually follow.
  • Delivered awareness sessions, ran the internal audit and facilitated management review.
  • Supported the team through the certification audit and liaison with the certification body.

Outcome

The company went into the certification audit with a working management system and a trained team. Certification removed a barrier in client tenders and gave it a repeatable process for continual improvement.

Client names and identifying details are withheld to protect confidentiality.

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